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SMEG Request Pricing
FAQ

The questions every rehab/SNF buyer asks.

PHI-gated pilot path, BAA, integration, MDS/PDPM, pricing — straight answers, no overclaims.

Can SMEG handle PHI during a pilot?

Not through public demo links. Real PHI should not be submitted until the BAA, secure intake method, access controls, storage, retention, and vendor scope are approved. Demo links and sample reports use fake data only.

Do you replace my EHR?

No — and that is intentional. SMEG is a documentation-risk review sidecar, not an EHR. Your therapists keep documenting in PointClickCare, MatrixCare, NetHealth/Optima, or the facility-approved system. During pilots, SMEG works from fake data first or approved secure exports/intake.

How fast is implementation?

A controlled pilot can usually be scoped quickly, but real PHI starts only after BAA/security/intake approval. Enterprise rollouts are scoped around active therapy census, facility count, review cadence, security requirements, and support needs.

What CMS guidance does SMEG enforce?

SMEG uses source-aware review logic covering major/core CMS, Medicare, MDS, PDPM, therapy billing, skilled-need, and documentation-integrity risk areas. Some payer/state/facility requirements remain setting-specific and require human review.

Who reviews high-risk notes?

Deshaun Dabon, our founder and a Certified Occupational Therapy Assistant with 10 years of skilled-nursing experience, plus our expanding clinical review team. When a note crosses the high-risk threshold, a therapy-clinician review step is used before leadership-facing conclusions. This is part of SMEG’s clinician-led service model, not a replacement for facility compliance or legal review.

Do you integrate with Optima Unity, PointClickCare, MatrixCare, or Innova?

For pilot conversations, assume secure export/intake first. EHR API integrations are future/custom enterprise work and require vendor approval, legal review, technical scoping, and security review. CSV/PDF/sample exports are the likely first path.

What is your audit success rate?

We are pre-launch on published outcome data — and we will not fabricate numbers. Until methodology-transparent pilot data exists, SMEG will describe only the review workflow, rule coverage, and qualitative documentation-risk findings, not claimed denial reduction or audit-defense success rates.

What about MDS alignment?

MDS/PDPM-related documentation-risk checks are active, including diagnosis support and Section GG usual-performance integrity. Facility-specific MDS coding decisions still require MDS/compliance review.

How does the 30-day pilot work?

The recommended enterprise pilot is a fixed-scope controlled review, with fake data first or secure approved intake. SMEG returns a leadership-ready risk-pattern report and readout call. If converted within 30 days, pilot fees can be credited toward ongoing facility pricing.

How is SMEG priced?

Pricing is based on skilled-bed count, facility size, active therapy documentation volume, review cadence, intake/security requirements, and support level. This matches the real documentation-review workload better than total facility census alone.

Is there a long-term contract?

Pilots are fixed-scope. Ongoing terms can be monthly or annual depending on facility count, therapy census, review cadence, security requirements, and support level. Enterprise terms are scoped case-by-case.

How is SMEG different from Healthicity, simple.health, or my EHR's built-in QA?

Three differences: (1) we are SNF-therapy-native — focused on PT/OT/SLP documentation in skilled nursing. (2) Founder is a COTA with 10 years of skilled-nursing therapy experience. (3) Risk-review sidecar, not platform replacement — your team keeps using the EHR; SMEG adds clinician-led documentation-risk visibility and leadership reporting.

Still have questions?

Talk to Deshaun directly. Founder-led sales. No CSM handoff, no demo gauntlet.