PHI is gated behind BAA, security, and approved intake — not public demo links.
This page gives buyers the quick trust overview: what can happen publicly, what requires approval, and where SMEG draws the line before real patient information is reviewed.
Marketing site
The public website is for education, sample reports, pricing requests, and facility-level inquiry only. Do not submit PHI through public pages.
Approved intake
Real documentation review starts only after the facility approves the intake path, BAA, access method, retention expectations, and deletion process.
AI/vendor boundary
SMEG does not use identifiable PHI to train public machine-learning models. Any production AI/vendor workflow must be scoped and approved before PHI is used.
Minimum necessary
Review scope should use the smallest appropriate sample and only the information needed for documentation-risk review.
Retention & deletion
Retention, deletion, and audit-log expectations are set during BAA/security review before PHI intake begins.
Human review
SMEG provides documentation-risk intelligence. Facility compliance, billing, MDS, legal, clinical, and payer-policy decisions remain with the facility.
A buyer-safe path from inquiry to approved review.
- 1Public inquiry: Facility-level metadata only; no patient names, DOBs, MRNs, chart text, or uploads.
- 2Scope call: Confirm skilled-bed tier, review goals, note volume, payer mix, and internal approval owners.
- 3Security / BAA review: Confirm intake, storage, retention, deletion, and vendor boundaries before PHI.
- 4Approved review: SMEG screens documentation-risk patterns and routes high-priority items for clinician-led validation.
- 5Leadership report: Facility receives plain-language risk themes, note examples, and action priorities for internal review.
What SMEG will confirm before PHI.
- • BAA status and authorized parties
- • Approved file-transfer or export workflow
- • Who may access review materials
- • Retention and deletion expectations
- • Whether any AI/vendor service touches PHI
- • Reporting format and distribution limits
- • Facility compliance, billing, MDS, and legal review boundaries
Ready to scope a safe review?
Start with facility-level details. SMEG will confirm the right pricing tier and intake path before any PHI is submitted.